Hope City Furniture relies on furniture donations to enable us to help those in need. Do you have any unwanted or surplus furniture that you are happy to give away? Here are some criteria that need to be met before organising a collection. 

What we collect

Fabrics and fillers

All items with fabric or fillers must have a FIRE LABEL. This is a legal requirement. The only exception to this is if an item is classed as an antique.

White goods and electrical appliances

All electrical items will be PAT tested on collection to ensure they are safe to be passed on.

Condition of goods

Donated furniture must be:

  • In good and clean reusable condition.
  • Free of rips, tears, marks, stains, dents, visible marks, excessive wear, pet damage, extreme fading, and exposed foam.
  • Mattresses must be clean and without stains or marks.

Photographs of items are always helpful prior to collection, if possible.


Furniture that does not meet these standards will be declined by our drivers at the point of collection.

COVID safety collections

Please note that if a member of your household has COVID-19 symptoms, is self-isolating or has tested positive within the last 14 days, we will need to organise the collection at a later date. Our team will check for this when your collection is booked in.

Our process


We will collect your donated furniture from your home or office at a time that is convenient for you. Simply schedule a collection by contacting us online or by phone.


After collection, all furniture will either be gifted to a family in need; or on occasion sold with the permission of the donor to cover the running costs of the charity.


Phone us on 07340 244416 to arrange a free collection. Your donations are positively impacting the homes and lives of many people throughout Derby. Thank you!

Opening hours

Monday – Friday

09:00 – 17:00


07340 244416

We are delighted to receive the King's Award for Voluntary Service.